Shipping policy

Shipping Policy
Thank you for shopping at Cozy Paws Co.! We work directly with global suppliers to bring you high-quality pet products at the best prices.
1. Processing Time
All orders are processed within 2 to 5 business days after receiving your order confirmation email.
Once your order is processed, you will receive a shipping confirmation email with a tracking number.
2. Shipping Rates & Estimated Delivery Times
Standard Shipping: Estimated delivery time is 7 to 15 business days (depending on destination and carrier processing).
Please note that shipping times may vary slightly due to supplier processing times or local postal services.
3. Order Tracking
Once your order ships, you will receive an email containing your tracking number and a direct link to track your package. Tracking information may take 3 to 5 days to show active updates on the carrier system.
4. Customs, Duties & Taxes
Cozy Paws Co. is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Contact Us
If you have any questions about your order or shipping status, please contact us at:
Email: cozypawsco.support@gmail.com